1. Introduction

wemakewonderfulwebsites (“we,” “us,” or “our”) operates the website wemakewonderfulwebsites.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. We are based in Los Angeles, California and comply with applicable California privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

By using our Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

Information You Provide Directly

Contact information: name, email address, phone number, and business name when you fill out a contact form, book a call, or email us.
Payment information: billing details processed through our third-party payment processor (we do not store credit card numbers on our servers).
Communications: any messages, feedback, or content you send us via email, phone, or forms on the Site.
Account information: information provided when you become a client, including business details needed to build and maintain your website.

Information Collected Automatically

Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
Usage data: pages visited, time spent on pages, referring URLs, click patterns, and other interaction data collected through analytics tools.
Cookies and similar technologies: we use cookies, pixels, and similar tracking technologies. See Section 7 for details.

Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms, to the extent permitted by their own privacy policies.

3. How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain our services and the websites we build for clients.
To process transactions and send related information (confirmations, invoices, support).
To communicate with you, including responding to inquiries and sending service-related updates.
To send marketing communications (with your consent, where required).
To analyze usage trends, improve our Site, and develop new features.
To detect, prevent, and address fraud, abuse, or technical issues.
To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: third-party vendors who perform services on our behalf (hosting, payment processing, analytics, email delivery). These providers are contractually obligated to use your information only as necessary to provide services to us.
Legal requirements: when required by law, regulation, legal process, or governmental request.
Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With your consent: when you have given us explicit permission to share your information.

5. Third-Party Services

Our Site uses the following third-party services that may collect information:

PostHog: web analytics to understand how visitors use our Site.
Cal.com: scheduling platform for booking consultations.
Netlify: website hosting and deployment.
Payment processors: for handling subscription and setup fee payments.

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their respective policies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and usage patterns.
Remember your preferences.
Improve site performance and user experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect site functionality.

8. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the CPRA):

Right to Know: you may request that we disclose what personal information we have collected, used, disclosed, and sold about you in the preceding 12 months.
Right to Delete: you may request that we delete the personal information we have collected about you, subject to certain exceptions.
Right to Correct: you may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale/Sharing: you have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. However, you may still exercise this right at any time.
Right to Limit Use of Sensitive Personal Information: you may request that we limit the use and disclosure of your sensitive personal information.
Right to Non-Discrimination: we will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at wemakewonderfulwebsites@gmail.com or call (213) 410-4611. We will verify your identity before processing your request and respond within 45 days as required by law.

Do Not Sell or Share My Personal Information

We do not sell or share your personal information as defined under the CCPA/CPRA. If this practice ever changes, we will update this policy and provide a clear opt-out mechanism. You may contact us at any time to confirm your information is not being sold or shared.

Other Jurisdictions

Depending on your location, you may have additional rights under applicable privacy laws. If you believe you have rights not covered above, please contact us and we will work to accommodate your request.

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

wemakewonderfulwebsites
Los Angeles, CA
Email: wemakewonderfulwebsites@gmail.com
Phone: (213) 410-4611